Payment gateway is a service that allows you to make the process of accepting payments automated. Payments must be uninterrupted, information on the client’s data must be confidential, so it must be encrypted. The main component of the payment gateway should be security to protect the client’s financial information.
Payment gateways are created and work in different ways. Of course, their task is to meet all the needs of the consumer, to protect the client’s business from loss of information, and to make it convenient to use.
If you need to provide the maximum level of customer service in compliance with all regulatory requirements, but you need to take a serious approach to choosing a payment gateway and answer a few questions for yourself.
5 key questions for choosing a payment gateway:
Payment gateway security.
A secure payment gateway should be in order to protect your customers’ information. The payment gateway must comply with the Payment Card Industry Data Security Standard (PCI DSS) Level 1. It is necessary to ensure that the payment gateway supports the highest level and protects all customer and credit card data with the highest level of encryption.
The number of online payment types that work with this payment gateway.
A very important question about payment methods. Which ones do you want to take? In addition to bank, debit cards and digital wallets, it is necessary to take into account all possible payment methods, there can be a lot of them.
Convenience, ease of use of the payment gateway.
The payment gateway should not only be secure, but also as convenient and easy to use as possible. It is necessary to think about the design, about integrated shopping baskets and what accounting software you will use. You need to take into account the functions and options you need for your business, pay attention to what suits you, since there is no universal solution to this issue.
The quality of the level of support provided by the payment gateway.
Reputation and your income largely depend on how quickly you can solve the problem when it occurs. It is very important to pay attention to the quality of customer support, the efficiency of solving emerging issues. You will work with these people, and you will get a good mood, a positive attitude in your work, and the effectiveness of your work.
Determining the budget for payment, how much money are you willing to spend?
Different types of payment are provided for the use of payment gateways. There are payment gateways with a fixed transaction fee, but there is also a percentage payment, which varies depending on the transaction cost.
Choosing a payment gateway is a very important, responsible step for the company.
It is necessary to take into account all the points, all the advantages of the payment gateway, so that it is as profitable as possible for your business.